Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.3
Location
7.7
Service
7.3
Dining
5.7
Guest reviews
7.2/10
based on 25 reviews
7.8
7.8/10 based on 2488 reviews
Thomas
United Kingdom,
January
2024
7.0/10
The hotel offered spacious family rooms with connecting doors, ideal for varying bedtimes. While the rooms had visible HDMI outlets, they lacked special amenities like a plugged-in refrigerator, leading to warm drinks and unpleasant odors. The breakfast selection at the hotel restaurant was decent for a family room but lacked hot food options.
Rooms
7.0
The room setup, especially with connecting doors, was convenient for families.
Service
8.0
The staff was helpful and understanding about maintenance issues due to the building's age.
Location
8.0
The hotel is situated in a convenient location near a shopping center and metro station, offering good connectivity options.
Dining
6.0
The breakfast had a good variety but lacked substantial hot dishes, which affected the overall dining experience.
Facilities
6.0
The hotel's dining options were adequate but basic, with limited hot choices and room for improvement in presentation.
Eric
United Kingdom,
November
2023
7.8/10
I had a pleasant stay at the hotel, with comfortable rooms and kind service. The location, while interesting with a mix of cultures, was a bit far from popular spots. The dining was overall good, but the breakfast options were not satisfying.
Rooms
8.0
My room on the upper floors was comfortable and brightly lit from the large windows, equipped with a big smart TV.
Service
9.0
The female staff was accommodating and even provided me with a fan. Being an ICH priority member, I received waived charges, which was a nice gesture.
Location
7.0
The location, though with a Turkish influence, was unique and enjoyable. However, it was a bit far from popular bars and restaurants.
Dining
7.0
The dining was satisfactory, but the breakfast offerings were limited. Also, extra charges for certain items were a bit unexpected.
Facilities
8.0
The hotel facilities, including a bar and spacious rooms, were great.
Steve
United Kingdom,
September
2023
6.0/10
I had a pleasant stay at the hotel with some drawbacks. The rooms were small but nice from the outside, although some can get quite hot at night even with the air conditioning on. The service was a bit cold and strictly business-oriented, lacking warmth and friendliness. The location, however, was excellent, situated near Gesundbrunnen station and offering a safe and quiet environment. The dining experience was subpar with limited and overpriced options, but the facilities were decent overall.
Rooms
7.0
The rooms were a decent size and had nice enough views.
Service
5.0
The service was all business, not warm or friendly.
Location
8.0
The location was great, close to Gesundbrunnen station and felt safe yet quiet.
Dining
5.0
The dining experience was overpriced with limited and poorly presented options.